My Amego, Logo

System Components

Fob Pager Call Point Sensor Device


Each user wears a small fob which allows assistance calls to be raised automatically using the location signals from the sensors, accurately identifying the user’s name and location. The blue button can also be used by the wearer to actively call for assistance or the red button in an emergency. These respective message types are shown up on the receiving pagers with dark blue or red screens to signify the status of the message. The message will show the name of the fob raising the alert and its location.

For users with a cognitive impairment the assistance buttons can be disabled or buttonless fobs can be provided to prevent false requests as the system will act in passive mode with the MyAmego application. Alert  messages are delivered with a light blue screen and and will say which resident is in need of assistance, the nature of the risk and their location and whether there is a care assistant nearby.


The care professional uses a pager which displays, and enables response to assistance and emergency calls from fobs and other devices in the system such as call point sensors, pull cord, pillow switches, door contacts or other pagers. The blue button on the pager can be used to call for assistance from fellow care team members or the red button can be pushed in an emergency. These respective message type are shown up on the receiving pagers with dark blue or red screens to signify the status of the message. The message will show the name of the the fob raising the alert and its location. Messages are then accepted or acted on. Other team members are informed if messages are accepted or cleared via their pagers reducing the need for duplication of attendance. A rip cord can also be used in the event of personal attack. Pagers can be set to act in quieter modes or full bleeping.

The system can be programmed so that messages go to carers in particular wards or units or across the entire site if preferred. Day and night settings can be set differently to allow for the changing staff levels between day and night shifts.

All messages go direct to pagers carried by care assistants and nurses, rather than a wall point — making it discreet in its use and direct to the care staff.

Sensors and Call Points

Sensors are passive monitoring devices looking our for fobs and pagers and transmitting alarms and alerts as appropriate.

The Call Point allows alarms and calls for assistance to be raised by either the red button on the front of the unit or automatically by other attached devices. The Call Point can be used in silent mode or with an audible response to confirm the request for help is being sent.

The Call Point can also double up as location sensor for a room for the MyAmego passive monitoring system negating the need for an additional unit. The Sensors (and Call Points) form a radio network. Each Sensor automatically forms links to nearby Sensors/Call Points, to allow messages to pass across the radio network.


The hub is at the centre of the MyAmego system with all information and messages passing to and from it. A PC running the MyAmego system is attached to the Hub.

MyAmego's Intelligent System and User Interface

The MyAmego monitoring system delivers the information  (via the interent) you require in a simple, user friendly format for both setting up and reporting.

An individual care profile is set up by the management team for each service user via a set of simple on-screen forms, with "push button" to add or remove risks.  Subsequent screens allow the administrator to personalise the care programme further. The profile reflects the care plan of the residents and is quick and easy to update.

The system communicates with the MyAmego secure storage facility in Cambridge via a broadband connection.